Privacy notice
This notice explains how we use information you provide when you submit a tour request or contact our support team.
What information we collect
When you submit a request, you may provide details such as:
- Contact details (name, email, phone)
- Trip details (preferred date, group size, notes)
- Optional preferences (budget range, lodging needs, contact preference)
How we use it
We use your information to:
- Review and respond to your request
- Share confirmation and practical guidance
- Answer questions and coordinate next steps
- Improve the experience through internal quality checks
We don’t sell personal information.
Email updates & notifications
If you check the notification box on the request form, we’ll use your email to keep you updated about your request.
If you no longer want updates, you can contact our support team and request removal from our notification list.
Data retention
We keep request-related information only as long as needed to respond, coordinate, and manage customer support.
Your choices
You can update or ask about the information you’ve shared by contacting support.
Contact for privacy questions
If you have questions about how your information is handled, visit our support page and send us a note.